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What are your fees and how can I pay?

A 50-minute session is $180 (including HST), payable by e-transfer. I do not accept credit cards at this time.

What is your cancellation & no-show policy?

I require at least 24 hours' notice for cancellations. If you cancel with less than 24 hours' notice, or do not show up for a booked session, you will be charged the full session fee. I may waive the fee at my discretion, depending on the circumstances.

Are therapy sessions covered by insurance?

Registered Psychotherapists (RP) are not covered by OHIP, however, most extended/private health plans do cover services provided by RPs. Please check your individual benefits to confirm if you have coverage for Registered Psychotherapists. After receiving payment, I will provide you with a receipt that includes my registration number that you can submit for reimbursement.

Do you provide services virtually or in-person?

Both! I am providing psychotherapy either in-person in Ottawa, or by secure video conferencing or telephone. If you choose a video session, you will receive a link to join the session prior to the start time. I use the Jane platform for online booking and video conferencing.

What happens if there are technical difficulties or internet issues? 

If you are having difficulties connecting to a video session, please email or text me as soon as possible so that I can help troubleshoot. I can give you a call to see if we can figure it out, or hold the session over the telephone instead.

How do I prepare for a virtual (video) appointment?

Video sessions work best in a private, comfortable, well-lit environment. If possible, please wear headphones as they generally make for a smoother conversation experience.

Have more questions?
Don't hesitate to get in touch.

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